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Privacy Policy & Terms and Conditions

Proactive Kinetics Physical Therapy LLC, doing business as Proactive Kinetics Physical Therapy and Run Clinic

Effective Date: June 11, 2026


Privacy Policy

This Privacy Policy describes how Proactive Kinetics Physical Therapy and Run Clinic ("we," "us," or "our") collects, uses, and protects information about you when you visit our website at https://proactivekinetics.com or contact us to receive our services.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy. This policy applies to residents of the United States and is intended to comply with applicable U.S. federal and state laws governing the collection and use of personal information.


Information We Collect

We may collect the following types of information:

Personal Information You Provide Directly: Information you submit through website forms, appointment requests, or when contacting us, including your name, phone number, email address, and any other details you voluntarily provide.

Health and Clinical Information: Information related to your physical therapy care, run lab assessment, run coaching, or workshop participation, including health history, movement and functional assessments, treatment goals, and clinical progress notes, collected as part of providing your care or services.

Technical and Usage Information: Information collected automatically when you visit our website, including your IP address, browser type, device type, operating system, pages visited, referring URLs, and time spent on pages.


How Information Is Used

We use the information we collect to:

  • Schedule and confirm appointments and services
  • Provide physical therapy, run coaching, run lab assessments, and workshop services
  • Communicate with you regarding your care, scheduling, and account
  • Process billing and administrative transactions
  • Improve our website functionality and service quality
  • Comply with applicable legal, regulatory, and professional obligations
  • Respond to your inquiries and requests

We do not use your personal information for marketing or promotional purposes without your separate, explicit consent.


Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.


Text Messaging & Mobile Data Compliance

SMS Program Description

Proactive Kinetics Physical Therapy and Run Clinic uses text messaging solely for care coordination purposes. Messages may include appointment reminders, appointment confirmations, follow-up scheduling, administrative communications, and billing-related notifications. We do not send marketing or promotional text messages.

Opt-In

You may opt in to receive text messages from us by checking the designated consent checkbox on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help. You may opt out at any time. Upon receipt of a STOP message, you will receive a single confirmation and no further messages will be sent unless you re-enroll.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Carrier Disclaimer

Proactive Kinetics Physical Therapy and Run Clinic is not responsible for any delays or failures in the delivery of text messages. Delivery is subject to effective transmission from your network operator. Mobile network operators are not liable for delayed or undelivered messages.

Age Restriction

Our text messaging program is intended for individuals 18 years of age or older. By opting in to receive text messages, you confirm that you are at least 18 years old.

Links to Privacy Policy

For full information about how we collect and use your data, please review our Privacy Policy at https://proactivekinetics.com.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.


Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We do not share mobile opt-in data, SMS consent, or any text messaging information with third parties for marketing or promotional purposes under any circumstances.

We may share your information only in the following limited circumstances:

Service Providers: We may engage vendors, contractors, or technology partners who support our operations — including scheduling platforms, billing systems, and electronic health record systems — under confidentiality agreements that restrict the use of your information to the services being performed.

Legal Requirements: We may disclose your information when required to do so by law, court order, subpoena, or government regulation.

Protection of Rights and Safety: We may disclose information when we believe it is necessary to protect our legal rights, your safety, or the safety of others.

We handle all health-related information in accordance with applicable federal and state healthcare privacy laws.


Your Rights

You may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to applicable legal and regulatory retention requirements
  • Withdraw consent for text messaging at any time by replying STOP
  • Request limitations on how we use your personal information

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.


Data Security

We implement reasonable and appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. No method of electronic transmission or data storage is completely secure, and we cannot guarantee absolute security. In the event of a data breach that materially affects your rights, we will notify you as required by applicable law.


Terms & Conditions of Use

These Terms & Conditions ("Terms") govern your access to and use of the website located at https://proactivekinetics.com, operated by Proactive Kinetics Physical Therapy and Run Clinic. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.


Use Restrictions

You agree not to use this website to:

  • Violate any applicable federal, state, or local law or regulation
  • Transmit spam, unsolicited communications, or unauthorized advertising
  • Introduce or distribute viruses, malware, or other harmful or disruptive code
  • Attempt to gain unauthorized access to any portion of this website or its supporting systems and infrastructure
  • Use any automated tools, bots, or scripts to scrape, crawl, or harvest data from this website without prior written permission
  • Reproduce, copy, or distribute website content for commercial purposes without our express written consent

Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, program descriptions, and service information — is the property of Proactive Kinetics Physical Therapy LLC or its respective content licensors and is protected under applicable copyright, trademark, and intellectual property laws. You may not reproduce, modify, distribute, publish, or create derivative works from any content on this website without express prior written permission.


Third-Party Links

This website may contain links to third-party websites provided for your convenience and reference only. Proactive Kinetics Physical Therapy and Run Clinic does not control these external websites and is not responsible for their content, privacy practices, or accuracy. The presence of any link does not constitute an endorsement. You access third-party websites at your own risk and subject to their respective terms and privacy policies.


Termination

We reserve the right to terminate or suspend your access to this website at any time, without prior notice, if we believe your conduct violates these Terms, is harmful to other users, third parties, or the public, or is otherwise objectionable at our sole discretion.


Governing Law

These Terms and your use of this website are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction located in the State of Tennessee.


Changes to Terms

We reserve the right to update or modify this Privacy Policy and these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date. Your continued use of the website following the posting of changes constitutes your acceptance of the updated Terms.


Contact Information

For questions, concerns, or requests related to this Privacy Policy or these Terms & Conditions, please contact us:

Proactive Kinetics Physical Therapy LLC 1400A West College Street Murfreesboro, TN 37129

Phone: (615) 542-9531

Website: https://proactivekinetics.com